Product designer focused on CX and B2B products, who loves improving things

🟢 Available For Work (ex.

Samokat,

MegaMarket, Comita)

📍 Based in Tbilisi

Product Designer with 7 years in complex B2B and internal tools. Specialized in CMS, tender platforms, enterprise workflows and admin systems. Drive product metrics through UX improvements, discovery, data analysis, and iterative design. Strong focus on design systems, complex IA, user scenarios, and cross-functional collaboration

CMS Samokat (P08)

2023-2025

At Samokat, I worked on the UX/UI of an internal Catalog Management System (1073 users) used by the content team to manage the product catalog for both the mobile-app and web-version. The platform was used daily to edit product cards, upload images, configure structure of catalog and launch updates.
Since the users didn’t have a technical background, it was critical that the interface was intuitive and supported fast, error-free work. I was responsible for the full design cycle — from user research and feature design to prototyping, implementation support, and iterative improvements.

Key results

1. +60% increase in category-to-purchase conversion through improved navigation and attribute-based filters
2. –23% reduction in product onboarding time thanks to a redesigned product editor and simplified workflows
3. –17% decrease in support requests related to CMS usability issues
4. Reduced the time required to push products to the top from 60 hours to 15

My Contributions

– Redesigned the product editor interface, improving clarity and batch-editing capabilities.
– Implemented an attribute-based model and unified category hierarchy («Info-Hierarchy»).
– Introduced reusable components from the internal design system, improving consistency and speed of delivery.
– Collaborated closely with the content and engineering teams to identify workflow bottlenecks and optimize high-frequency tasks.

Outcome

These improvements turned the CMS into a reliable, scalable internal tool that helped the content team manage hundreds of products daily in a fast-changing environment

CMS MegaMarket (CusDir)

2024

For a long time, content managers (162 users) worked in an outdated system (a desktop application), which limited scalability for new requirements and complicated their daily workflows. My task was to analyze the legacy system, study users’ task flows, identify stakeholder goals, and design the architecture of a new CMS that would meet both business and user needs

Key results

1. Launched from scratch in 5 months
2. Reduced the effort required to create the attribute model for a product category from 2 FTE to 0.8 FTE
3. Reduced the number of support requests in the «Collection Composition Issues» category to 3%

My Contributions

– Designed the system architecture while accounting for business constraints and the mistakes made in the legacy system’s design
– Eliminated the need for users to rely on Excel for data entry
– Designed block-level data saving to prevent collisions

Outcome

A system was developed that significantly accelerated user workflows. The project was later put on hold due to a shift in the company’s goals and the overall product architecture

Magazine by Cointelegraph

2023

Cointelegraph Magazine is a new publication that goes beyond the daily news and delves much more deeply into the stories, trends, and personalities that inspire cryptocurrency and blockchain conversations around the world.
Was designed style guide and kept figma file with components.

Comita Otchet

2022

For a long time, there was a system called «Comita.Otchet». Officially, it was described as a «reporting system in electronic form via telecommunications channels using means of cryptographic information protection». It existed as a desktop application for Windows systems, but became outdated over time. The task was to turn the 20-year-old desktop application into a web product. There were numerous design limitations from both the client's and functionality perspectives. The main challenge was to fit all the functionality that had been continuously added over 20 years into an interface that was understandable and simple for this task.

Outcome

The interface was cleared of legacy elements, and a lightweight version of the web interface was developed. Unfortunately, no project metrics were collected

Some old projects

2017-2023

Startups, Esports EdTech, EdTech, blockchain, tender platforms, landings for it companies etc.

Work inquiry or question?
Email me, linkedIn me, telegram me